Monthly Archives: October 2010

Becoming A Successful Franchise Business Owner – What You’re Probably Not Told

Becoming a super successful franchise business owner happens when you are able to put a whole lot of strategies together. Problem is, you are not told that the key foundation to allow you to implement these is that you need to get your field manager’s ‘buy in’ on what and how you are trying to achieve. Read more…

Undercover Boss Australia – Don Meij Our First Contributor in ‘Shaking The Profits From Franchising’ Book Series

This Monday night coming (18th October at 8,30pm) Don Meij (CEO Dominos) will appear on the Australian version of the hugely popular ‘Undercover Boss’ on Channel 10. You may wonder why I’m writing to tell you about this. Well firstly, … Read more…

National Franchise Convention 2010 – Where Were All The Franchise Owners?

After a great National Franchise Convention 2010, my question is “Where were all the franchise owners?”. Read more…

Protecting yourself as a franchise owner

We are having a really worrying and sad situation unraveling on a daily basis right now with Australia’s Allied Brands, the publicly listed franchise company that is the operator of the Baskin Robbins, Cookie Man and Kenny’s Cardiology, amongst other … Read more…

Will you survive in a mature, competitive market?

While this article was initially and primarily written from the perspective of a franchisor looking at their system in a competitive market place, I believe it is also the responsibility of every franchise owner to do the same to play … Read more…

Two technology driven effective and proven ways to regularly keep in contact with your customers

These can be utilized whether you are in retail or B2B sales.  With both these methods you’ll need to get permission from your people to contact them in this manner; however, who is going to say no to being contacted … Read more…

The No.1, Ultimate Rule to Increase Your Turnover – Re-Visited

In my earlier article on the same subject I talked of the 74 year old Victor and his super successful way of making sales by following some very simple principles in getting face to face with his customer. I have … Read more…

The No.1, Ultimate Rule to Increase Your Turnover

There are a million theories out there about how to increase business. Some people gain knowledge through experience. Experience is the result of trial and error. Through experience I learnt the number 1, ultimate rule for increasing turnover. As we … Read more…

The Customer is always right is Wrong!!!

We have all heard the term “the customer is always right”. This is a very dangerous way to view your customers. Adopting this approach to all customers will only leave you run ragged and broke. If you’ve been around long … Read more…

7 Essentials to Motivate Your Team

How many times have you wanted to scream “Just do the job I’m paying you to do!” only to contort the muscles in your face to something resembling a smile and calmly hear yourself say something like “Oh. OK, well … Read more…